UC知道请高手再帮助翻译下面的一小段
来源：百度知道 编辑：UC知道 时间：2024/07/03 04:42:01
基于此，本文对顾客满意战略进行了系统的研究，介绍了顾客满意的基本理论、国内的海尔、春兰等家电企业实施CS战略的案例并提出了企业实施顾客满意战略的流程与操作关键点，最后对顾客满意理念创新与发展的方向进行了展望。
China's Haier Group in the international market has made remarkable achievements, its huge success in China took the lead from the import of customer satisfaction (CS) strategy to win the recognition of the broad masses of consumers to maximize customer satisfaction, Foreign and domestic leading the competitiveness of the enterprises difficult to match.
Based on this, the strategy paper on customer satisfaction carried out a systematic study of customer satisfaction on the basic theory, the domestic Haier, Chunlan, and other household electrical appliance enterprises implement the strategy of CS case and made customer satisfaction the implementation of strategic business processes and operations of the key points Finally, the concept of customer satisfaction with the direction of innovation and development of the prospect.