请高手帮忙翻译!!急!!不要用软件和机译!
来源:百度知道 编辑:UC知道 时间:2024/08/23 12:41:43
客户服务中心遵循“一个电话解决一切”的原则,实现了消费者各类需求的统一受理,为消费者提供电话咨询、服务查询、服务预约、电话订购、问题受理、服务回访等一系列服务,年客户电话受理量超过1000万人次,极大地方便了消费者。
冬季的来临,家电体检及保养,成为保证家庭用电安全的首选。在11月苏宁启动的家电体检活动中,苏宁全国客服中心共受理近3万起体检及保养申请。此次促销活动中,苏宁还将在全国范围内开展“12月全国服务感恩行动”,届时,无论是否在苏宁购买电器的消费者,均可获得家电的免费体检及免费保养的支持。
不要用金山词霸等软件翻译的!谢谢!
Customer Service - 100% of the pursuit of customer satisfaction. Suning Appliance in China take the lead in the flow of electric industry set up a call center for the technology platform for CRM-oriented, providing consumers with a full-service customer service centers, and Suning Appliance to become the National Consumer between an "air bridge" . Customer Service Center, the use of CP (computer telephony integration) technology will be pre-sold, after all the customers from the telephone, fax, electronic information access to all the call center, any user needs through the hotline service will be courteous and professional The accepted. Using the most advanced browser technology (B / S structure) designed CRM (customer relationship management) systems, the storage of 40,000,000 copies of the detailed customer data. Not only established a permanent file of the user and, more importantly, provide a strong service and support for the analysis of the decision-making, Su Ning