紧急啊!!急求一份麦当劳公司成功之道~要用英文写
来源:百度知道 编辑:UC知道 时间:2024/09/13 00:19:52
http://hi.baidu.com/brinkster/blog/item/d20e7bfb74506365034f56a4.html 感激不尽啊!
McDonald's success May 2007 Tuesday 29 then McDonald's would succeed? Why can the McDonald's fast food in the world a hundred schools of thought contend with a day? Now let's come out, it's the secret of success. To see how it in this vast yt-food market in it.nor!
1 the basic principle of customer service - "Q, S, C + + v"
Q: (on) = wherever in Quality, where, when, for whom are not discount of high Quality.
Whatever the industry, as long as the quality of the products, will make consumers slow-down. Therefore, McDonald's food on to customers, through the strict quality control. Because of their goods is "food, so the food hygiene and quality of course through the layers of checks, can to consumers. The staffs of the slogan is "customer first", make, no matter how customers unreasonable demands, the staffs will try to cooperate. For customers to take other fast food coupons in McDonald's consumption, McDonald